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FAQ
SHIPPING & DELIVERY
We offer free shipping on all orders over $60 within Canada and the US over $60.
Free international shipping over $100 to select locations.
Our products are usually handmade and shipped within 3-5 business days, but can possibly take a bit longer during peak times - they are all handmade with love and care, which can take time!
CURRENCY
Because our shop is located in Canada, all orders are processed in CAD - but we still ship lots to the US!
There is a currency converter on the website header that you can use to change currencies while you're browsing,
RETURNS/EXCHANGES
We offer returns/exchanges within 14 days of delivery*. Please contact us for further details.
*For safety reasons, earrings are not eligible for returns. Purchaser is responsible for return postage.
If an item arrives damaged or there is an issue with your order, please reach out to us and we will work with you to resolve it.
TRACKING YOUR ORDER
Canadian orders under $60 are shipped via letter mail and are untracked (you can contact us to upgrade to tracked shipping)
All US and international orders are tracked.
For eligible orders, you will receive a tracking number after purchase.
WHOLESALE/DROPSHIPPING
We offer wholesale pricing and drop-shipping to qualified businesses. If you would like to become a supplier of our work, please apply here.
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